Pensioners Help SA by Namela

Help with grants, benefits and scams

Plain answers for older South Africans and the people who help them. Free to use. No sign-up. We never ask for your ID number, PIN or bank details.

What do you need help with?

Three rules that stop most grant scams

  • Never share your PIN, OTP or password with anyone, including people who say they are from SASSA or your bank.
  • You never pay money to get, unlock or increase a grant.
  • If unsure, hang up and phone SASSA yourself on 0800 60 10 11 (free call).

Helping a parent or neighbour? Every page works when you answer on their behalf. You can print any page to take to a SASSA office.